TERMS AND CONDITIONS

OUR TERMS

By using the David Ridge Wines website, you accept and adhere to the following terms and conditions. You must be at least 18 years of age to use this website.

 

PRICES

Prices are subject to change without notice and quoted in Australia dollars including GST. Wholesale LUC’s do not include GST. Freight charges apply separately.

PAYMENT

RETURNS & REFUNDS

David Ridge Wines guarantees the quality of all our wines and merchandise. Your satisfaction is our first priority. If any of your wines are damaged during shipping or if any of your wines are faulty (i.e. corked), please contact us within 30 days of receipt of your order for Customer Care assistance at david@davidridgewines.com.au
David Ridge Wines processes refunds to the credit card used at time of purchase upon receiving your returned shipment. Please allow 1-2 billing cycles for the refund credit to appear on your statement. We ask that you return the unfinished portion of the original bottle for immediate replacement. We will not accept returns of bottles unless they are corked, or damaged. Once the wine is returned to us we will refund your credit card account for the cost of the wine, excluding shipping and handling.

STOCK AND AVAILABILITY

The nature of our business means availability depends on yields, vintage conditions and production. We will notify you if any changes to stock availability occur. We always endeavour to be fair when allocating stock available. We reserve the right to allocate wines in any manner necessary to satisfy customer demands.

DELIVERY POLICIES

You must be 18 years or older to buy wine from David Ridge Wines. By completing your order, you certify under penalty of perjury that you and the recipient are at least 18 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 18 years old. The willful misrepresentation of your age or the age of the recipient is a crime.
We ship on non-holiday weekdays only. In the event of extreme temperatures your shipment may be delayed to protect it from heat/cold damage. We are also unable to refund you for wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.

INTELLECTUAL PROPERTY

Unless otherwise stated, David Ridge Wines own the full intellectual property rights to the website and its material. You may view, download and print the content of the David Ridge Wines website for your own personal use or sharing purposes.